# How do I delete my Desktop Commander account?

> How to request account deletion, what happens if you have an active paid subscription, and how your data is handled after your account closes.

Source: https://desktopcommander.app/help/account-billing/delete-account

You can ask us to delete your Desktop Commander account at any time.

The [updated Terms of Service](https://legal.desktopcommander.app/#/terms_of_service_2026_11_09), effective 9 November 2026, cover account deletion in Section 9, **Termination**.

## How do I request account deletion?

Email [support@desktopcommander.app](mailto:support@desktopcommander.app) from the email address connected to your Desktop Commander account.

In your message, clearly say that you want us to delete your account. For example:

> Please delete my Desktop Commander account associated with this email address.

You do not need to send passwords, card details, API keys, authentication tokens or other secrets.

## What if I have an active paid subscription?

If you request deletion while you still have an active paid subscription, we may complete the account deletion after your paid access ends, for example at the end of your current billing period.

If your goal is only to stop future charges, you do not need to delete your account. You can cancel your subscription instead.

Cancelling a subscription and deleting an account are different:

- **Cancel subscription:** stops future renewals, while your account remains available
- **Delete account:** closes the Desktop Commander account and ends your right to access the Service when the deletion takes effect

## What happens to my data after account closure?

Under the Terms of Service, after your account closes we may retain your data for up to 30 days to allow for export or deletion processing.

After that, it is deleted in accordance with our Privacy Policy and applicable law, unless we are legally required to keep specific information for longer.

If there is anything you need to keep, save it before requesting account deletion.

## How long does deletion take?

Send your request to [support@desktopcommander.app](mailto:support@desktopcommander.app). The support team will confirm the request and handle the deletion based on the status of your account.

If you have an active paid period, deletion may be completed after that paid access ends.

## More information

See the [updated Terms of Service](https://legal.desktopcommander.app/#/terms_of_service_2026_11_09), especially:

- Section 9.1: **Cancellation and Account Deletion by You**
- Section 9.5: **Effect of Termination**

For questions about what data Desktop Commander sends or stores, see [Is my data private? What Desktop Commander sends and stores](https://desktopcommander.app/help/security-privacy/data-privacy).

## Related articles

- [Is my data private? What Desktop Commander sends and stores](https://desktopcommander.app/help/security-privacy/data-privacy)
- [How do Remote Pro renewals, cancellations, and refunds work?](https://desktopcommander.app/help/account-billing/renewals-cancellations-refunds)
