Can I change my email or move my Pro subscription to another account?
This article is for Desktop Commander Remote.
Your Desktop Commander account is identified by the email you sign in with. Your connected computers, AI-app connection, usage and Pro subscription all belong to that account.
Can I change the email on my account?
No. At the moment, the email on a Desktop Commander account cannot be changed.
Accounts also cannot be merged.
Can you transfer my Pro subscription to another email?
No. Remote Pro is attached to the account that purchased it and cannot be moved to another Desktop Commander account.
This also means Pro on one email does not unlock tool calls for ChatGPT, Claude or a computer that is connected through another email.
I bought Pro with the wrong email. What should I do?
You have two options.
Keep using the account that already has Pro
This is usually the simplest option.
Connect your computers and your AI app to the email that has Pro. If you currently see the Free-plan usage limit after paying, follow Why do I still see the usage limit after upgrading to Pro?
Move your setup to a different account
If you want to use another email permanently:
- Cancel Pro on the account you do not want to keep, so it will not renew.
- Connect your computers and AI app to the account you do want to use.
- Subscribe to Pro on that account.
If the first purchase was made by mistake, contact support to ask for a billing review. Refunds are reviewed individually and are not guaranteed.
How do I avoid an account mismatch?
Use the same email when you:
- sign in at mcp.desktopcommander.app
- connect each computer
- connect Desktop Commander in ChatGPT, Claude or another MCP client
- subscribe to Pro
Before upgrading, check that the account you are signed in to already lists the computers you want to use.