How do I contact Desktop Commander support?

Here are the ways to get help with Desktop Commander, and what to send us so we can help quickly.

Is something down?

Check status.desktopcommander.app. It shows current problems with Desktop Commander Remote. You can subscribe to updates there.

Help articles. Many questions are answered at desktopcommander.app/help. Searching there first is often the fastest way to an answer
Community. Join the Desktop Commander Discord to ask questions, share workflows and see what other people do
Chat for Pro users. Desktop Commander Remote Pro includes priority support. Sign in at mcp.desktopcommander.app and open the chat in the corner of the page
Bugs in Desktop Commander. Open an issue on GitHub

The email you use for Desktop Commander
Whether you use Desktop Commander Remote or Desktop Commander (local MCP), and which AI app
Your operating system
What you were trying to do, what happened, and the exact error or a screenshot
For connection problems with Desktop Commander Remote, the report ID from remote --report. See Why can't Desktop Commander Remote find my computer?

Never send passwords, API keys or tokens.